IT Service Desk Supporter [Switzerland]


 

As the premier supplier to our client based in Switzerland, Swisslinx is looking for a highly motivated individual to take on a challenging role as an IT Service Desk Support Specialist for a 12-month contract to then go permanent.

Key responsibilities:
  • First point of contact for customer liaison and keeping customers informed of progress of incidents
  • Recording, investigating, diagnosing and resolving incidents
  • Communicating both proactively and reactively with all users and technical resolving teams
  • Ensuring correct reassignment of unresolved or misrouted incidents
  • Provide proactive support in order to consistently improve the ‘end user experience

Your background:
  • Microsoft certifications are a plus
  • 5 – 10 years’ experience working with office 365
  • Customer facing, interaction skills, professional telephone manner and desk-side support
  • Windows 10 / MS Office 365, Active Directory Administration
  • Exchange Administration / Mail tracking, Edge & Chrome
  • Troubleshooting PCs / Laptops / Tablets / MFD’s / Screens / Phones, Remote Connectivity: VPN / Citrix TCP/IP Troubleshooting
  • Mobile Support: iOS / Workspace One
  • Onsite 100%

If you possess the above attributes, available to start a new position immediately and looking for a new challenge in an international environment, we look forward to receiving your application!


 

.

Komentar

Posting Komentar

Postingan populer dari blog ini

Media Production Intern [Philippines]

Gambar
  We are looking for competent Media Production Interns to support all aspects Podcast Production The crew will count on you for various crucial tasks, from organizing sets to recording and post-production work. If you want to prove yourself and work your way up the ranks in media, this is the place to start. High energy and commitment are essential. If you are a restless individual who can multi-task, solve problems and do things proactively, you’ll quickly become invaluable. The goal is to ensure production gets on smoothly and problem-free. Responsibilities Help prepare the set with audio, props, equipment etc. Assist costume producers, directors, camera people and other crew members Escort and assist podcasters around the studio during recordings Act as a runner distributing messages or items within film crew and cast Perform administrative work (answering phones, paperwork etc.) Undertake errands as assigned Proven experience in podcast production or a passion fo...
Baca selengkapnya

Senior Mobile Rendering Engineer, Unreal Engine [South Korea]

Gambar
  Department Engineering Location Seoul , Republic of Korea Product Unreal Engine Company Epic Games Requisition ID R24334 WHAT MAKES US EPIC? At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development. ENGINEERING - UNREAL ENGINE What We Do Unreal-powered projects have been on the bleeding edge of real-time entertainment for over 20 years. Our team of engineering experts is always innovating to improve the tools and technology that empower content developers worldwide. What You'll Do The Unreal Engine Mo...
Baca selengkapnya

Personal Assistant - work from home (subcontract) [Australia]

Gambar
  Highly organised person needed to assist with administrative tasks for a local disability provider. The role is Wednesdays 9am-5pm AEDT, with potential to expand to other days. You will need: Reliable internet and phone connections. Experience as a PA or Admin Assistant. The ability to manage your time, problem-solve and work independently, with very little oversight. Great phone manner. Excellent computer skills. An ABN. Job Type: Subcontract Salary: $35.00 per hour Benefits: Work from home Schedule: Monday to Friday Application Question(s): Do you have reliable internet and phone connections? Are you available to work Wednesdays 9am-5pm AEDT? Are you currently employed? Experience: Administrative: 2 years (Required) Licence/Certification: ABN (Required) Work Location: Remote Expected Start Date: 07/06/2023   .
Baca selengkapnya